Customer Information
Ordering and methods of payment
Online - Products on this website can be ordered and paid for online securely using pay pal. Payment can be made through pay pal using a pay pal account, visa card, master card, switch and solo debit cards.
Post - Cheques should be made payable to watercoolersuk and sent with details of the items you wish to order to:
waterfiltersuk
Unit 3
Locke Industrial Estate
Emmett Street
Horwich
Bolton
BL6 7PN
Postage
Postage and packaging is FREE on all products delivered in the UK only and prices are fully inclusive. For deliveries outside the UK please contact us to confirm delivery times and prices to individual destinations.
VAT
We are a VAT registered company and all prices on this website are inclusive of VAT @ 17.5%, and a VAT invoice will be issued with all orders.
Delivery
We can deliver to any destination although our prices on this website include delivery to UK only. For deliveries outside the UK please contact us to confirm delivery times and prices to individual destinations. Please allow up to 7 working days for dispatch and delivery of your goods although items are generally dispatched within 24 hours. We will contact you if dispatch and delivery is expected to exceed 7 days.
Faulty goods
Please notify us within 7 days of delivery if you believe your product is faulty by either email or telephone (full contact details will be provided with all orders).
Customer Service
waterfiltersuk are proud of offering and supplying excellent service and assure you that we will always do our very best to ensure customer satisfaction. |